I have to be honest, I'm appalled by the supposed support that I have received regarding this issue. Considering I've had apparently four support people looking into it, which in itself is ridiculous because it seems that when I call for an update it gets logged as a new ticket and I have a new person assigned to me rather than continuing the thread.
Considering that I flagged this up on Saturday at noon and it's lunchtime on Monday and I still haven't had a support person message me and acknowledge there's even a problem. The last straw was getting a message at midnight last night asking me what dates I'm searching and how many guests. Implying that this is an issue that only I am facing and not an issue affecting hundreds if not thousands of hosts around the world. All I wanted was someone to say "don't worry, we see there's an issue and we're getting it sorted" but I still haven't had that.
Thankfully some of you guys have had more success with getting updates and I appreciate @Pete28 managed to find a successful workaround but there are going to be loads of hosts still completely unaware about any of this and I am confident that this has been happening since early October.
I'm going to put in a complaint because I feel gaslit in this whole experience and seeing peoples posts on Twitter and how Airbnb have replied, I'm not the only one.