Anyone seeing their stat views not updated?

[Ratna3]

The views past week are all zeroes - Seems not uodated - I have got an inquiry or two so I'm positive the views are not zero.

What is the issue with STAT VIEWS - anyone experiencing the same issue?

[Mona39]

yeah, I have the same issue 

[いずみ荘--Izumisou-0]

same here, Japan

[Liz483]

Yes it's stopped for me here in Austin, TX as well as another friend I know who hosts here.  Airbnb, please address this.

[Peggy7]

yes, same for me. It seens this happens a couple of time a year for no reason

[Kenneth-And-Lilia0]

Same here.  Been going on a week

[Letti0]

@Ratna3  It's been reported to AirBnB. They have acknowledge the issue, but have no idea when it will be fixed. Been going on since Spetember 25th and is a global issue not just the US. 

[Ratna3]

Great to know that there is a bug that affected the stat views

It seems only VIEWS are affected and all others are fine!!

[Yulianna0]

Hopefully they will fix it soon. At least nombers of reviews are increasing normally and reviews are viewable

[Nikola19]

Yes, same here. I thought my number of views really dropped on 0 for last 8 days. So I contacted Airbnb support, asked what is a problem. I've been told that everything is working perfectly and that simply nobody is looking at my property. I got a link on how views are working and the factors that are affecting if people will look at my property or not. And then I've been told to f**k off. I realise that there is something really wrong with airbnb support, but now at least I feel better know that it's a bug on stats updates. I still feel like I am missing regular number of views that I usually have.

[Lorie7]

I have had the same problem for a week now.  I sent an email and they replied that everything had been fixed.  I took a screen shot and wrote back telling them that in fact it HAD NOT been fixed.  I also wrote to reply about the actual days when a booking occurred (the filled dot) were no longer showing up on the graph/timeline about 2 weeks ago.  Their first answer was "they were looking at it and it would be fixed soon."  After 3 days I contacted them again and got a vague answer about "well with the new changes perhaps it was not a feature anymore."  I told them it was VERY useful as I could then see from the views how often a booking was actually made.  Who the hell is making decisions there?  Customer service used to be very good - they would get back to you within a few hours.  I have yet to get a reply with my screenshot that I sent over 24 hours ago.  Not even a standard "we received your inquiry - we will look into and get back to you."  VERY DISAPPOINTED in Kansas...

[Kumari3]

Me too Australia. It's disappointing that Airbnb isn't sending a communication to all hosts advising of the issue and at least letting us know that they are working on it. 

[Amorn-and-Chris0]

Thailand here... ditto. No Progress information since the 25th. 

[Jamie306]

Same here, nothing  on mine since 9/24.   From 9/25 on is all zero.

[Camille-Et-Albert0]

Bonjour, même problème pour moi. Mes statistiques de vue sont à "0" depuis le 25 septembre. J'ai eu depuis deux passages et pas de commentaires. Est ce lié ?