Anyone seeing their stat views not updated?

Ratna3
Level 2
Coppell, TX

Anyone seeing their stat views not updated?

The views past week are all zeroes - Seems not uodated - I have got an inquiry or two so I'm positive the views are not zero.

 

What is the issue with STAT VIEWS - anyone experiencing the same issue?

39 Replies 39
Kim87
Level 10
Montreal, Canada

Same for me, but i've had reservations and inquiries.

Denice0
Level 10
Placitas, NM

Yes, there are at least two different posts on this issue on the "community"-  No views since Sept. 25th.  I have had Zero views on 3 different properties since 9/25/18.  I have also had no bookings since Sept. 24th.  It would be great if Airbnb customer service, would aknowledge these known issues in the community.  Has anyone, who is showing zero views, gotten a booking since Sept. 25th?

We're having the same issue here.  So frustrating!

Yes.  My views have been 0 every day since Sept. 25th, but I received 2 bookings on Oct. 1st and one on Oct. 2nd.  So obviously the bug still hasn't been fixed, but at least for me the bookings are still coming through.  I do however find it super frustrating that the bug with the Views still isn't fixed.

Kerry-and-Rob0
Level 2
Gold Coast, Australia

Same here, Gold Coast Australia.  Very annoying when you use your views to track how you are travelling.

Letti0
Level 10
Atascosa, TX

@Denice0  Not an inquiry or booking here. 

@Letti0  Hi Letti, today though I am still showing no views I received an inquiry and a booking.  Just wanted to let you know.

Howard42
Level 5
Hilliard, OH

@Denice0  Not a booking or inquiry here, either

Phew, so glad to see all your comments. I noticed this too and called Airbnb as went from high to 0 views from the 25th September and I was worried it was because I exported my calander to another system. I was worried my life as a host was over! 

Lorie7
Level 4
Lawrence, KS

Got another reply from them which assured me my listing was active, but did not address my inquiry about the "no views" issue since 9/25.  Geez, customer service, at least address what I am writing about.  All happy-go-lucky without offering any real acknowledgement of the problem or that it's being worked on. Makes we really wan to change STR platforms.

JB6
Level 4
Johnson City, TX

It's been 10 days without the Views stats being updated on either of our properties.  Still getting bookings, so I know someone is looking at the listing.    It seems like, with all the discussions about this, AirBnB would fix it.  I make changes to the listings based on the number of views, so that is one stat I would like to have back.  I still view each listing once per day (under another account from another device), so there should be something out there.   As long as we are getting bookings, it isn't a Severity 1 issue.  Yet.

Eduardo111
Level 2
Armação dos Búzios, Brazil

Same problem here

All 0 for me since 25th September.

Wali1
Level 1
Stayner, Canada

Hello everyone! I have had zero viewing since 25th of last month 

i called Airbnb  customer service  abd i was told i had 6 views that day however he could not answer to why i was not able to see the views on my account.

he said someone will call me back with an answer 

day 3 of waiting!

Linda-And-Richard0
Level 10
San Antonio, TX

Same story here. Not one single view since September 25th.  Seems like every time an "Improvement" is made to the system, something else fails.  I don't waste my time contacing support as I can get better information here on CC.