***BUG FOUND...HUGE PROBLEM*** Need the OLD "Pricing and availability" settings tab back! New Calendar settings are AWFUL.

Answered!
Darrin32
Level 2
Columbus, OH

***BUG FOUND...HUGE PROBLEM*** Need the OLD "Pricing and availability" settings tab back! New Calendar settings are AWFUL.

HEY AIRBNB, this is a pretty huge **BUG preventing me from getting future reservations! 

 

Now when I click the "Pricing and availability" tab on my listing, the ONLY option is to click "Go to calendar" for the new, awful, updated calendar settings. I can no longer access ANY of the old settings that used to be under that tab. I noticed my listing wasn't showing up on the map search for a 1-night stay Sep 15-16, when it should have. I've been hosting long enough that my gut instinct said I probably made some one-off setting (in the old settings) where I set a 2-night minimum for Sep 15, but now Sep 16 is booked, so I need to remove that 2-night minimum requirement for the 15th. However in the new calendar settings there is NOTHING that shows a 2-night minimum for the 15th. Every setting indicates that the listing should appear in a search for a 1-night stay for Sep 15-16. I called Airbnb, and lo and behold the agent confirmed my suspicion that on his end it did show a 2-night minimum for Sep 15, even though for me there is nothing indicating a 2-night minimum (because the old settings are gone!)  He couldn't even fix it on the side of Airbnb!  I must've "opted in" to the new settings which was the worst freaking decision I could've possibly made.

 

So Airbnb, PLEASE revert me back to the old settings. I NEED to be able to access the old "Pricing and availability" tab so I can fix my calendar.  At the moment, YOUR BUGGY WEBSITE is preventing me from getting future reservations which is literally my only source of income. I am BESIDE MYSELF.

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Top Answer

Hi @Darrin32 

Frustrating indeed! Many hosts who opted in to the release faced this problem. You will have to turn on Pro Tools and create a Rule Set to override the "stuck" min stay setting of 2 nights. Below is a guide on how to do that with screen shots:

 

Use Pro Tools to Set Calendar Custom Pricing and Trip Length

https://community.withairbnb.com/t5/Community-Guides/GUIDE-Use-Pro-Tools-to-Set-Calendar-Custom-Pric...

 

Hope this helps...let us know if it works?

 

 

View Top Answer in original post

4 Replies 4

Hi @Darrin32 

Frustrating indeed! Many hosts who opted in to the release faced this problem. You will have to turn on Pro Tools and create a Rule Set to override the "stuck" min stay setting of 2 nights. Below is a guide on how to do that with screen shots:

 

Use Pro Tools to Set Calendar Custom Pricing and Trip Length

https://community.withairbnb.com/t5/Community-Guides/GUIDE-Use-Pro-Tools-to-Set-Calendar-Custom-Pric...

 

Hope this helps...let us know if it works?

 

 

Me too!! This new calendar is terrible

Mike-And-Jane0
Top Contributor
England, United Kingdom

@Darrin32 I have found using the app gets around some of the issues you are experiencing. Then the web version seems to fix itself.

All very odd that Airbnb can't properly test 'improvements' before they launch them.

Good idea @Mike-And-Jane0 !  I'm not having the issue @Darrin32 is mentioning, but if something comes up, I'll try using the app. I don't use the app much (mainly computer), but good to know 😊