Bug - Airbnb Linked Calendars: Blocking parent calendar due to child availability windows

Rick3713
Level 2
Austin, TX

Bug - Airbnb Linked Calendars: Blocking parent calendar due to child availability windows

I have two hotels that are rented as entire units or individual rooms. I am trying to use Airbnb's linked calendar features. I make the entire hotel available for a year in advance with the Availability window and set the rooms to 90 days of availability. I then add all of the rooms as child listings to the hotel. On this page, Airbnb states "Confirmed reservations will block dates on all connected calendars." The bug is that since the child listings (rooms) are technically blocked after the Availability window runs out, the linked calendar settings are blocking the parent listing (entire hotel) is also blocked. Obviously, this defeates the entire purpose.

 

I called CS, but it is a waste of time. I just have one more open ticket they cannot resolve. They promise they will find a solution and call me back but never do.

 

Does anyone know of a person or company that provides paid support for this platform? All of my issues surround calendars, availability, and Linked Airbnb Calendars.

 

Thanks for your time,

 

Rick Culleton

Rick Culleton
3 Replies 3
Emiel1
Level 10
Leeuwarden, The Netherlands

@Rick3713 

I guess when you manually make dates available after the availibilty window period on the child listing, the dates will also show up as available in the parent calender ? Then it seems the system does not distinguish between reservations or otherwise blocked dates. Maybe you expect to much of it. Bugs can be reported here:  Airbnb Feedback 


@Emiel1 wrote:

@Rick3713 

I guess when you manually make dates available after the availibilty window period on the child listing, the dates will also show up as available in the parent calender ? 


But that makes no sense at all! How can one book an entire house when all the separate rooms are booked except the one you just manually made available? Impossible

 

No, imo the only assumptions we can have as to the functionality AirBnB would offer with this is that:
- dates for when the main listing is made available > ALL child listings get blocked

- dates for when ANY child listings are made available > the main listing gets blocked

I see no other use cases. Please add more below if you can come up with any...

Hi @Rick3713 

 

This is difficult to trouble-shoot without knowing your calendar availability settings for all 3 listings and not sure I'm totally clear on what is happening. @Mike-And-Jane0  are very knowledgable on this and might be able to advise better.

 

The multiple listing concept you have is a good one. The parent listing usually gets booked further out and the child listings are generally blocked by the Host for weekends and high season (parent more likely to get booked).

 

Airbnb looks at Reservations and Blocking as two different things when dealing with mulitple listing calendars for the same property. Reservations on the child listings will automatically block the parent listing. Reservations on the Parent lising will automatically block the child listings. However, if you want to block dates (not involving a reservation) you would have to do it on all the calendars involved. This is so Hosts can manually block the child listings when they want the parent to be booked (I think 🤔).

 

Here is what I can offer (without being able to see your listing calendar settings). Of course, be sure you have Instant Book (if using) turned OFF on all the listings while you try this. Not sure it will solve it and I might have this wrong:

 

Calendar Linking

Parent

Child 1 - Link to Parent

Child 2 - Link to Parent

 

Parent Listing

Leave your default availability as 12  months

 

Child Listings

Set your availability to "Unavailable by Default." Then go in on the child listings and manually unblock dates (you mentioned 90days). 

 

Perhaps @Mike-And-Jane0 can correct this if I got it wrong?