I'm currently new to Airbnb and have no experience, I'm look...
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I'm currently new to Airbnb and have no experience, I'm looking for some insight on my property and what to look forward to.L...
Latest reply
I have a friend who is interested in buying an inexpensive property in a different state to list as STR on Airbnb, VRBO etc. He asked my advice and I started making a list of things I learned or would ask from my own remote hosting experience. Thought it might be valuable to share and definitely want the perspective of others who have done this. I can only speak to my experience as a US citizen in the contiguous USA, but we are such an international community I would love to hear from those who have purchased property abroad too. So chime in!
Things to consider:
1. My number one item in considering if I am purchasing a place remotely is: can I find reliable cleaning? Do you know someone in the area who is a good, deep, affordable, reliable cleaner if you can't do it yourself? Many services will do basic dusting and vacuuming, but won't do COVID protocol, fridges, ovens, laundry etc except for an extra fee. Find out how many people your cleaning crew needs for a reasonable turnover time and be aware of the quality of work. You need to inspect this BEFORE guests call you out in your early reviews. It may sound like putting the cart before the horse but this is super important to me.
2. Distance. Are you okay with not being able to be at your property easily and quickly if there is an emergency? I read an online metric that said any home over 3 hours away decreases the frequency of visits. We are a little controlling about our property, which is only 35 or so minutes from our primary home. We check on it frequently. Other hosts may not be as attached and be more comfortable with leaving the place alone for longer periods. If this is your first hosting experience, you may want to get your feet wet with a closer property out of the gate, and then "expand your empire" to others further afield.
3. Taxes. Buying in different state or countries can have serious tax implications/complications. Talk to an accountant before finalizing any purchases.
4. Landscaping. Will you need seasonal or year round outdoor maintenance? Leaf or snow removal? Grass cut? Are there ordinances where you are purchasing that require a certain type or level of maintenance? How much does it cost? Do you have that built into your budget?
5. Loans. If you need a mortgage to purchase, an investment loan has a higher interest rate than a primary residence mortgage loan. If you are more than 50 miles away, you can attempt to get a 2nd home loan but you may have to prove that you occupy the space yourself for a certain period each year (6Mos is standard in the US). Second home loans usually have a lower interest rate than investment but its still not as low as a regular old primary residence mortgage.
6. Weather. Is the weather in your STR location weather that you are used to and know how to deal with? Will snow/hurricane/temperature fluctuations impede your ability to rent? Do you have the proper people on site to prepare your home for these changes? Have you built this into your budget?
7. Size. Many hosts go for big properties which can fit a lot of guests. Certainly that can be profitable. Our own preference is for a modestly size place with a limited guest count as it makes cleaning and maintenance easier. Bigger places can also attract parties and if you aren't ready to clean up after those, chose wisely. Likewise a BIG kitchen will attract lots of amateur chef and cleaning after a messy one can be onerous.
8. Condition. You may be able to get a fixer cheap, but do you want to do the work to rehab it so its safe and attractive for guests? Do you know the right people locally to ensure work is done well if you can't be there to check it out? Do you have the budget for this? Even something simple like painting a remote property can be tricky if you aren't there to see colors in person.
9. Local laws and rules. Are there restrictions on STRs in the location you are looking? Do you need a license? How friendly is the community to this? The neighbors? Can you attend any city council meetings to ask questions about what you are thinking about doing? Do you know an attorney who understands the area?
10. Furnishings. Can you get furniture delivered to your location if you aren't there? Is it safe to leave Amazon packages on the porch? If you have big items that need to be set up or installed, do you have someone reliable who can let them in?
11. Experience in customer service/personality for human interaction. STR is different than landlording. It is all about emotional labor. Are you patient? Are you willing to listen to complaints you don't agree with? Can you spot when someone is being dishonest or difficult and still maintain positive but professional communication and boundaries with that person? Are you willing to let small things (a missing bath mat, unfair feedback) go? Are you willing to give up the control you might have if you are not able to be in the same space with guests? Are you willing and able to do this over and over again?
12. Personal use. Will you want to use this property yourself? How much is it worth to you to take it off the market during your own use time? How does that cut into your margins? How do you feel about strangers using your things and possibly not caring for your space as you would prefer?
And finally LOCATION location location. Will you be able to attract guests to the area with things to do? Is there a lot of competition from other STRs? What is the average nightly price in the market? How often do you expect to be booked in this area?
@Mark116 wise words indeed. I always think that the ideal would be to buy a place that ultimately you would love to use as a vacation home or retirement option yourself. So if the market goes south for whatever reason you have plans to enjoy it and have it built into your budget. And if you needed to, doing more of a landlord type rental would be possible.
@Mark116 this is why I think #9 really is #1.
It doesn't matter if you've worked out all the staffing and the demand and the setup and everything else if the city/state has the desire and ability to legislate you out of existence.
I think many people have somehow gotten the idea that STR is the sexier version of passive income LTR and for all the reasons on your list @Laura2592 this just really isn't true.
@Mark116 We sure saw this when Airbnb made all the COVID cancellations. Over-leveraged hosts who had bought up properties with the sole purpose of str freaking out because they were totally dependent on constant bookings to make the month's mortgage payment. As if Airbnb was a guaranteed income.
Very similar to the housing bubble of the last decade. Everyone with disposable income got into flipping houses, only to find out there were not enough buyers, even with the banks practically paying people to borrow.
So I want to expand on #12.
I would add, if the person can deal with the fact that people will damage their property. Wear and tear is inevitable no matter how well you vet people. And even through vetting people, some still somehow slip through the cracks despite having 5 star reviews. I’ve been fortunate to have relatively small, isolated incidents, but I’m sure all hosts have heard a horror story or two. Otherwise though, this is a great and well thought out list!
@Cassandra196 yes this is so true. Guests will damage your place. Heck YOU would probably damage it if you lived there yourself. There is just something that happens in your brain when you see little signs of damage or small things go missing after others leave. Its like a slow leak of the tolerance balloon. I have to remind myself over and over that this is normal, that when my husband and I have family over to our cottage we can end up with a much bigger mess, that things like this just happen. And beyond the mental gymnastics, you have to be ready and able to correct whatever the damage is financially lest someone point it out in a review, call it unsafe or just take exception to the fact that your space is not as perfect as they would like. So there always has to be a nicely padded budget for wear and tear.
Great post, great advises.
I would also say - In terms of STR, It is better and easier to manage 5 properties in the same city (with the help of a co-host) than managing 1 property in another city, mainly if you have no previous connection with the property and do not know very well the area.
I also think that, If your friend wants to buy the property as an investment, it is ok, but it is best to let it long term.
@J-Renato0 I am not advising on his investment strategy 🙂 In the US lots of landlords are dumping long term rentals because of COVID-19 rent forgiveness rules. STR is hot at the moment, but its not the slam dunk people often think. Personally I would not feel comfortable buying a place in a totally unknown location (visited once or twice) because it was inexpensive. But others may have a higher tolerance for risk than I.
@Laura2592 great post! I am exactly in your friend's situation - currently considering the possibility to buy an apartment abroad to use as STR - and your suggestions are extremely valuable.
@Mario2207 thanks Mario!
I would say we aren't particularly profit minded in our own cottage STR. We enjoy it for its charm as a personal getaway beyond anything else. Our goal is for it to pay for itself -- it would be fantastic if we made more than that and some months we definitely do, but break even is fine with us. If we do this again, we will have to be a lot more pragmatic with the margins as its not worth the work for a place we won't also be using often. So I might add that to the list-- how much profit do you need to make to have this be a worthwhile investment? Best of luck!