Can't add LLC

[Rem1741]

I have a live listing with reviews on my personal account and want add the LLC for tax purposes. When I go to "professional business tools" there's no tools. I've talked to Airbnb support multiple times and they keep telling me different answers but no solution. 

I tried creating a new listing to be able to say yes to the question "is this a company" but that question no longer comes up (maybe cause I already said I'm an individual when I signed up?). 

Can someone please tell me how to add the LLC cause Airbnb support is utter useless. 

[Rem1741]

My account step 2. 

[Shaikh9]

I have the same issue....use airbnb.co.uk.....that is what they told me...but im in the US!!

[Jalyn13]

This does not work.

[Marian3771]

This totally does not work as shown later in the thread. Please don't waste time on this

[Athena71]

I’m having same exact issue. Anyone ever discover the problem. Customer service has also not been able to help me.

[Sadi203]

I know this is an old thread. Below is what worked for me. Also, the top answer from Joelle is wrong, I don't think she's understanding the OP's issue. I also had "Business details" missing.

If you are in the US. Use a VPN to connect via server in the UK. The free one I used is VeeVPN. You can download the VeeVPN Chrome extension from the Chrome Webstore. Here is the link: https://chromewebstore.google.com/detail/free-vpn-for-chrome-vpn-p/majdfhpaihoncoakbjgbdhglocklcgno?...

1. Connect to VPN using UK server. 

2. From there, follow what Joelle had posted:

• Go to Airbnb.com and click on your profile photo
• Select Account
• In the list of options under Account, select Professional hosting tools
• In the Company section, click or tap Manage
• Under Business details, click or tap Add Your Business Details
• Add your company’s information and click or tap Save business details
  

3. After saving your business details, sign out from VPN. 

4. Refresh the business details pages, the information should still be there. 

Note: for VAT ID, I used my EIN number for my LLC.

I hope that helps other that are just as lost as I was. AirBnb is no help. The customer service reps will give you the same scripe Joelle shared.