Hello @Yim0 👋
Just checking in - are you still seeing this issue? @Joelle43 asked a great question - have you ensured the app is up-to-date?
If so, can you try following these steps to see if this helps:
- Log out (on all affected devices/browsers)
- Close all browser windows/tabs (on all affected devices/browsers)
- Open ONE new window (on all affected devices/browsers)
- Clear cache and cookies and browser history (on all affected devices/browsers)
- Delete & re-install app (if applicable)
- Log in with email associated with your Airbnb account
If the issue still persists, please let me know and share a screenshot so I can send feedback to the relevant team. 😊