Hi, can Airbnb please reinstate the ability to add a note to...
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Hi, can Airbnb please reinstate the ability to add a note to bookings? I use this every time to know when I’ve actioned thing...
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I can't see recent posts from my guests, also now I can't even see my calendar
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It worked! I'm all good now, appreciate all the help!
On my phone, and no I didn't get any new software. This just started today. A guests messaged me with a question and I was unable to send a response. It kept saying error, try again, and then nothing.
Not sure if you are able to use a laptop/desktop, but I would try that.
Some portions of the new software are now on the entire platform. Suggest if you can't access via a desktop, then try deleting the App and reinstalling it.
If that doesn't work, try:
Log in with email associated with your Airbnb account (not your phone number)
Thank you for your advice. I'm really nervous about deleting anything! Don't want to loose my info. But I guess if I log out and reinstall it should be fine. I called air BNB and they said they were having problems on their end and it was going to be fixed that day, that was three days ago.
You will not lose any information by deleting an re-installing the App. It just forces the most current App revision to reload.
Hi @Mark6088 😊,
Thank you for asking this question here!
I’m really sorry about this inconvenience. Did you follow Joan’s suggestion?
Is it working for you now?
Don’t hesitate to let me know if you need more help.
Warm regards 🌻,
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Thanks for reaching out. I haven't done what she suggested yet. So nervous I'll loose info. I think I'm going to put the app on another phone first, then log in, and delete mine and start over. We will see! Air BNB said they were having issues in their end, but it was supposed to be fixed, already.
You will not lose information by deleting and reinstalling the App...it just forces the App to upload the latest revision. I'm guessing Airbnb is doing ALOT of App revisions due to all the bugs in the new release 05/13/25.
Thank you! I'll try it now!
It worked! I'm all good now, appreciate all the help!