Changing a minimun stay set-up for holiday time

Answered!
Nick2745
Level 1
New Braunfels, TX

Changing a minimun stay set-up for holiday time

 I need help! I set a minimum stay of 5 days for a holiday weekend only, but want to decrease the minimum and can't figure out how to do it. My calendar does not show a minimum stay for the time frame, but when I look at listing while signed out (as if I was a guest looking to book), it shows the 5 day minimum. Can someone help me?

Top Answer

Found another message thread about problems with custom trip lengths. If you are using the new release, there is a bug that doesn't allow you to override your settings that were set in the previous software. The only way the host got it corrected was by contacting customer service and they were able to delete the old settings.  I would contact customer service regarding the issue.

 

https://community.withairbnb.com/t5/Ask-about-your-listing/Trip-duration-bug-in-new-version/m-p/1784...

 

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7 Replies 7

@Nick2745 Hmmm....that is strange. Have you used the new Pricing and Availability Window to the right on your Calendar? Should be able to change it under Availability/Custom Trip Length and choose the days you're trying to change?  Choose custom trip lengthChoose custom trip length

I havent tried the new tool, I dont think. I'm new to airbnb. But I do not have any custom trip lengths made.

Hmmm @Nick2745 ...even if you haven't set the min stay before, you can still change it (I believe) using the new tool in Calendar view/right side. Also try looking under "Pricing/Availability" on the Listing Page and see if you have a minimum/maximum/custom trip length set?

 

 

Under Pricing & AvailabilityUnder Pricing & Availability

 

 

 

omg it deleted all the ones I had before... this is so wildly counterintuitive!

Joelle43
Top Contributor
Cannes, France

Hello @Nick2745 

 

Have you opted into the early release of the new version by any chance?

No I have not. Maybe I need to!

Found another message thread about problems with custom trip lengths. If you are using the new release, there is a bug that doesn't allow you to override your settings that were set in the previous software. The only way the host got it corrected was by contacting customer service and they were able to delete the old settings.  I would contact customer service regarding the issue.

 

https://community.withairbnb.com/t5/Ask-about-your-listing/Trip-duration-bug-in-new-version/m-p/1784...