@Eleni219 I have many suggestions because in my humble opinion, your place doesn’t have any character or personal touches to make it warm and welcoming, and to make it a luxe rental. My reasons:
1. There is really not enough seating for 16 guests.
2. Beds should have more than 2 pillows. Those that do should be big, puffy-like. Beds would also be more attractive with throws and thick, plush comfortables. Your place should display luxury. I think this might be one of the reasons why you’re getting dinged in the “value” category.
2. There should be night stands by beds with lamps. Put a comfortable chair in bedrooms.
3. Pictures should be hanging on the wall at eye level
4. Floors that are bare would be more appealing with rugs.
5. Put accessories on coffee table—a vase, a couple of books, etc.
6. Have some fresh cut flowers on counter or bowl of fruit.
7. Delete some pictures of the pool. Three is plenty.
These are just a few things I look for when a place is described as luxury.