DEFAULT SETTING OF FIRST 3 GUESTS NEED TO BE EXPERIENCED GUESTS

[Kim4860]

Hi.  I am really battling with Airbnb. I have been added onto a listing as co host with full access as I am running this listing for someone who has no experience with Airbnb.  There seems to be a setting for all Airbnb listings that the first 3 guests to book have to be experienced Airbnb Guests.  I have been asking for help for the last 2 days to change this setting, as it means that the listing is not active to all people looking for somewhere to stay in our area. I still don’t have an answer as to how to change this setting.  I have turned on instant booking with no filters and done everything I can to ensure that the listing is able to be viewed by anyone.  No luck.  If I try and view the listing it comes up with a message that not all guests can see this listing.  AAARGH please help me change this. 

[Kim4860]

Thanks @Joan2709 .  I don’t seem to have that menu.  Is that only for the Host?  I am a co host with full access but cannot see those options.  I will ask the host to try and fix that.  Thank you for your assistance!

[Joan2709 · Accepted solution]

@Kim4860 

Yes...it is attached at the account level, so the Host will have to go to their account settings to change it.

[Kim4860]

Thanks for all your help Joan2709 - I have been in touch with him to get it changed.