Dates Block on Calendar and No Help???

[April4]

I had a Saturday night in January blocked on my calendar and contacted AIRBNB asking for their help opening the date and  to explain what the problem was.  I had over 20 text/phone calls and the date came & went without it being open.  They could not explain what was the cause and said their techinical team was looking into it.      Finally, I was told my Saturday night had a  requirement that it had to be rented for 222 days - something I did not do - and that was causing the issue.  But I find it interesting that all other Saturday nights were open and able to be rented for a single night.   This date came and went and was blocked.  So I missed out renting that busy Saturday night and possibiliy Sunday night as well since most of my guests stay 2-3 days.     When I tried to contact AIRBNB for an explaination and ask for compensation for that night, I was told I was not qualified for compensation because they could find no glitch on the platform.  How anyone else had this problem?   Has anyone else noticed had a ridiculous situation like this where you just get the run around and no follow up or help from AIRBNB staff????   I welcome your comments....

[Marcin65]

Thanks for your contribution to clarifying this matter @Joan2709 .  I don't use any check-in or check-out day blocks. The reasons for blocking this one night will likely remain unresolved. I've re-set the exact same rulesets for these days as before.

[Rebecca]

Hello @April4 👋

I'm so sorry to hear that you couldn't get the night unblocked in time. In these situations, @Shelley159 has shared some great advice - posting screenshots here in the Community Center could help, as some of our experienced hosts may be able to offer support.

Another option is to wait for Airbnb Support's response, as it may be a technical issue that they need to address. Hopefully, you'll have a resolution soon!