Different check in days for summer and winter

[Lyndsey35]

Hi, 

I used to be able to set Saturday check ins only  from April to September and then any day for the rest of the year. After the latest upgrade all I can see is the option for one checkin day regardless. I spoke to air bnb and they were super unhelpful..just said if it’s Saturday in the summer then it’s Saturday all year. Is this true??? I can’t believe I’m the only hosts who needs different settings for high and low season. 

any help much appreciated. 

[Joelle43 · Accepted solution]

Hello @Lyndsey35 

Absolute rubbish from the CS I'm afraid😡 Yes of course you can have different check in days according to the time of year.  The CC is full of hosts who have struggled with this since opting for the new release and the solution is to opt in for "the professional tools" which is now available to ALL hosts not just those with 6 listings even if all the links regarding the pro tools haven't been updated yet.  Only available from your computer not phone.

Why pro tools aren't systematically included with this new version is just beyond me and it would solve so many problems that hosts are facing since the new update.

Here are two great guides done by @Joan2709  on this very issue but there is also more info available if you go on the "search the community" just above.

https://community.withairbnb.com/t5/Community-Guides/GUIDE-Use-Pro-Tools-to-Set-Calendar-Custom-Pric...

https://community.withairbnb.com/t5/Community-Guides/Guide-How-to-Use-Pro-Tools-amp-Rule-Sets-to-Cre...

You can stop tearing your hair out now Lyndsey😉

All the best

Joëlle

[Lyndsey35]

Thank you so much Joelle, I am so grateful. This has been driving me crazy trying to sort it out with CS, they’ve been so unhelpful and rude. I really appreciate you taking the time to answer the question, you’re a star!! 

[Joelle43]

@Lyndsey35 

You're very welcome but such a shame that the CS know nothing about the use of pro tools to solve the issue.  Now you know that your go-to is the community centre rather than CS😂 

All the best

Joëlle