Does anyone use EVOLVE?

[Gino26]

I get alot of e-mails from a company called EVOLVE,,, another vacation booking company that uses multiple booking companies            ( homeaway, airbnb, VRBO, etc) to list your property and to hopefully generate more reservations for the homeowner.  Has anyone actually done this ?  How did airbnb get involved with these people ?

[Vivian1506]

The problem is one doesn't know if they will rent from Evolve.  I booked through Travelocity and thought all good. I'll pay Travelocity.   Then I was directed to Evolve and had to pay through them and work only with them.

After I needed to change dates I found that I was required to pay a huge 'dynamic pricing fee' that is NOT revealed well on the site.   I got to the change date page and almost pressed confirm.  The right side of the screen says there is a property reduction.  Great.  All good, BUT the left side says  'Pay the additional $586 today.'   I did not press confirm and called them.  They finally answered and could not explain it.   

Airbnb and VRBO owners - PLEASE don't use this group to manage your properties.  I couldn't believe I was almost scammed.  Too MANY chefs in the kitchen.

[Jeremy1103]

Stay away, this company is terrible.  

[Diana2829]

I’ve had a horrible experience with Evolve, and I would not recommend them. Their customer service is not flexible, professional, or kind.  They are hard to reach, and overall just not a great choice.

[Vivian1506]

I wish Evolve was not tied to my last week VRBO rental.  I tried to change dates.  Originally we tried to change dates. We didn't change when I noticed a weird 'pay an extra $586 today'. What the?
That change would have cost us almost as much as the trip. None of the Evolve staff could break down the almost $590 'dynamic fee charge' to change dates. Why is this? I guess this is legal, but I've never had to pay a fee so substantial to any hotel ever. What is going on in this industry these days?
Our stay was great, but this fee Evolve will charge is unfortunate as the way it is displayed on their site makes it kind of hidden. And then I would have been out $586 more dollars.
Plainly state the fee and the breakdown and explain this BETTER in their conditions. Sneaky and deceptive. 

[Paul11429]

Very impressive interactions to make owners sign up, but after the contract is signed, the dedicated point of contact goes away and you have to go through the anonymous ticketing system which is just hell. Specifically, each issue takes 10x the time to progress through chat. And Evolve adds an opaque layer between what we as owners see and what guests see.

[Camrie0]

They are the WORST money hungry company I have ever dealt with!!! Stay FAR away from them

[Jane4518]

I have my home listed with Evolve.  I am getting out as fast as I can.  Do NOT use this management company.  I have too many reasons to list what happened with me.