Error messages - cant use on desktop or laptop for over 3 weeks with 75 properties!

[Rachel203]

For three weeks we have had no ability to message guests, check reservations, calendars, listings etc... on any desktop in our office, at home, on laptop. We are running 75+ properties on our phones with a team in our office beyond infuriated. Airbnb states to clear cache and browser history, log in/out, that they don't see what we are seeing on our end but that they are "trying to fix it" yet they don't see it. It is going to be 4 weeks now like this and it is where 95% of our bookings are! We have no issues with wifi, internet, any other site and this is happening on 5 different computers and computers outside of our office so this glitch has to be coming from Airbnb not our computers. We receive every error message ever created on Airbnb all at once popping up all over, and have to reload 10-20 times to possibly get one message through and now its starting to effect our phones where there are days some of us cant get on at all which completely puts us out of business!. 

[Helen3]

Have your IT advisors given any advice - they would be best placed to advise on whether it's an issue with your IT or Airbnbs ? @Rachel203 

[Rachel203]

We don't personally have IT advisors. Since every other site is working and we have checked any blocks that may have been placed that haven't and all looks good,  this has happened before but never this long, it had come from Airbnb issues we were told. We have an ongoing message thread with Airbnb for a week + now with no remedy. We have sent screen shots and screen recordings only to be told they don't see issues when looking at our account on their end but they are working on it, yet we are not sure what they are working on if they don't see the issue that we cant use the site but only on our phones if we are lucky. Just terribly frustrating with so many properties.