Hello @Monica2541, I hope everything is going well for you.
A mix of factors is considered when determining whether a listing qualifies as a Guest Favorite. These include overall and subcategory ratings, feedback from guest reviews, host cancellations, and the number of quality-related customer service issues. Combined, these elements create a score that determines whether a listing qualifies as a Guest Favorite.
For more detailed information on the criteria, >here is an article< that explains them. Additionally, I suggest contacting Customer Support for further advice, >here< is the link where you can do that.
I hope this helps.