Help me get our listings fixed

[Jim448]

It's been two weeks, 14 days, since AirBnB broke our listings -- mine and others in our neighborhood up here in Vermont. When potential guests click the "Reserve" button, they get a blank page with three dancing dots of doom instead of the normal "Confirm and Pay" page. So no one has been able to book. My daily contacts with Superhost support have wasted hours of my time and have not fixed the problem. Can any of you advise me on how to get AirBnB to fix the glitch that they have caused? - Jim** Crossett Hill Lodge, Vermont

**[Sensitive information removed in line with the Community Center Guidelines]

[Jim448]

Thanks, Joan for the advice. Yes, I have tried turning instant book on and off again, no difference.

[Joan2709]

@Jim448 

Well...was worth a shot.

Did you try changing to general location rather than specific? That is the only other variable I found in other Duxbury listings. Worth a shot while waiting for Airbnb to deal with the bug.

I did find a Duxbury listing that has Instant Book, but general location (not exact location) and was able to get to the Confirm & Pay page.

[Jim448]

Neither does that make a difference.