How do I edit our listing to have the guest to list their photo to enable booking?

Clint-N-Lupe0
Level 2
Thousand Oaks, CA

How do I edit our listing to have the guest to list their photo to enable booking?

How do I edit our  listing to require the guests to provide their photo before booking ? I thought I fixed that when I signed up except I’m still getting requests to book showing up without photos.???

Clint and Lupe
2 Replies 2

Hi @Clint-N-Lupe0 have you checked if it's been saved you can check this under Policies and Rules, look for a section Guest Requirements. If the option is available, toggle this to enable the requirement for guests to provide a photo before booking. After making any changes, ensure you save them so that they are updated on your listing. Hope this helps! 

Kia272
Level 10
Takoma Park, MD

@Clint-N-Lupe0  You cannot. This is intentionally done by AirBnB to prevent discrimination. Nobody sees a picture before booking.

 

Once booked, you can see the profile picture. If for some reason there isn't one, you can tell the guest you require one and they should edit their profile to include one. If they don't, you can cancel. 

 

You may want to spend some time gaining some understanding of how AirBnB works.