How do you add attachments to a quick reply? I need to add some photos and see no way on the app or web platform to have any attachments to a quick reply.

Marie7084
Level 4
United States

How do you add attachments to a quick reply? I need to add some photos and see no way on the app or web platform to have any attachments to a quick reply.

Need to add attachments to a quick reply that I send to every guest.  It is a pain to have to go back into messages and then hunt down the image and attach it.   Quick reply is not very quick IMO when you need to go back and send a photo through messages with the guest every time. 

9 Replies 9

I second this!

Jacky232
Level 1
Bangkok, Thailand

I third this!

Can we please get this taken care of?  I really want a Quick Reply to give directions on where and how to park - but want to include a photo.  Or at the very least, have the ability to auto insert a pic from the photo repository from your existing listings.  Seems like a no brainer.

Hi @Matthew2125 

It is currently still a pain to manually attach an image to a quick reply. However, you can create a check-in guide with photos and add to your arrival guide. It will be available to every guest in their Trips Tab under "how to get inside." You can include your parking photo in that. We also send a link to the check-in guide in our check-in Scheduled message.  We include maps, parking photos and a picture of our smart lock.

 

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Completely agree. How is this not an option?  

Debbie1333
Level 1
Carson, WA

I agree! Would love the option to add photos to the Quick Replies. We don't want to put our driveway photos on the public listing, but would like to send to our guests so it's clear!  Thank you in advance Airbnb! 

Absolutely - being unable to send photos with text in quick replies is a severe limitation. I would at least like to hear from Airbnb why this is not permitted!

 

Airbnb? hello? any update on this?

Thea405
Level 2
Anchorage, AK

Yes, this would be very useful. For example, on giving instructions on how to use something like a coffee machine/hot tub if a guest asks. It would be great to create a quick reply that has instructions with pictures embedded or as attachments readily available.