How to get my address title to be more accurate.

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How to get my address title to be more accurate.

Hi My listing is coming up with an address that is not quite right - how can I change it. I have tried on the location area of the listing but it is not working. Any help much appreciated.

 

Top Answer

HI,

I gave them a ring and all was sorted, thankyou for your help too! Just need to open up the Calendar and get some more bookings now. 

Rosie

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11 Replies 11
Emiel1
Level 10
Leeuwarden, The Netherlands

@Rosie312 

You can choose between "specific location" and "general location". 

 

You can not change location (by moving around with "location editor") when there has been bookings already (then contact Airbnb)

 

Maybe read this:

https://www.airbnb.com/resources/hosting-homes/a/setting-expectations-with-an-accurate-location-491

 

 

 

 

 

Gernide0
Level 10
Palm Bay, FL

You’re not alone — Airbnb sometimes auto-pins a location slightly off, even when the address is correct. Here’s what usually works for me as a host:

 

  1. Go to Listing → Location
  2. Click “Adjust on map”
  3. Drag the pin to the exact spot and save

 

 

If the system still doesn’t update (it happens!), your next step is to contact Airbnb Support and ask them to manually refresh the map pin. They can correct it on their side in just a few minutes.

 

You’re on the right track — once the pin is refreshed, guests will see the accurate location.

 

Hope this helps! 🌟

GeGe Palace Group LLC

HI 

thanks - the map pin is in the correct place it is more that my listing says Villa, Faro (which is a big city) and we are in the countryside outside a small village 25 minutes from Faro. I have had several bookings already - will I have to contact support?

Many thanks so 

 

the map pin is in the correct place it is more that my listing says Villa, Faro (which is a big city) and we are in the countryside outside a small village 25 minutes from Faro. I have had several bookings already - will I have to contact support?

Shelley159
Top Contributor
Stellenbosch, South Africa

Hi @Rosie312

 

On the listing it only says "Entire villa in Portugal", but when I search for it, the city is given as Faro (as you have said). I suppose when you look at this all together, we can assume the map doesn't auto-label the small towns nearby (and goes to either "Faro" or "Portugal" instead).

 

You clearly mention Santa Barbara De Nexe in the first paragraph. If you want to emphasise it more, you could move it to the first sentence. Other than that, I don't think there's much you can do (you can ask Support, not sure it will be successful).

 

What's important is that the pin must be correct so that it comes up when people search in that area. I did a private search for 19 to 31 July for Santa Barbara De Nexe and your listing showed up in second position. So it seems to work correctly in search.

 

I assume you only want it booked in July, as all dates until then have been blocked?

 

 

the puzzle is that other listings in Santa Barbara de Nexe are listed there, not Faro! I am about to open up the calendar a bit more.

Thank you so much for your help.

Rosie

Shelley159
Top Contributor
Stellenbosch, South Africa

I see what you mean @Rosie312 

If you take this search as an example, 4 of the listings are marked Santa Barbara de Nexe in their titles. Yours and one other one are marked Faro. They seem to be the two that are farthest away from the town center on the map, so it looks like they may fall outside a boundary and default to Faro (or Portugal on your listing page).

Shelley159_0-1764167064531.png

 

If it's important to you to have Santa Barbara de Nexe in the title you can ask Support. I'm not sure whether they'll be able (or keen) to overrule the settings on the map.

 

Thank you, I will give them a ring and see what they say.

Rosie

HI,

I gave them a ring and all was sorted, thankyou for your help too! Just need to open up the Calendar and get some more bookings now. 

Rosie

Shelley159
Top Contributor
Stellenbosch, South Africa

Wow @Rosie312 , I didn't think you'd get it done so easily!  

Town name shows on your listing page now 👍

Well done.

come and stay!

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