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How to recover a my Airbnb account

‎18-04-2026 03:48 PM
Sarah7040
Level 1
‎18-04-2026 03:48 PM

How to recover a my Airbnb account

I am locked out of my Airbnb account on my laptop.

When I try and log in it just wants me to create a new account and listing...

can anyone please help me get back into my account?

cheers 

sarah

‎18-04-2026 03:48 PM
2 Replies 2
‎18-04-2026 07:57 PM
Helen3
Top Contributor
‎18-04-2026 07:57 PM

Best to give Airbnb a call @Sarah7040 

‎18-04-2026 07:57 PM
0 Likes
‎20-04-2026 01:20 PM
Emilie
Community Manager
Community Manager
‎20-04-2026 01:20 PM

Hi @Sarah7040, 

 

Have you tried reaching out to the Support team yet, as Helen suggested?

 

This article also contains some troubleshooting steps which could help:

👉 Log in to your Airbnb account
 

Let us know how you get on please!

 

Emilie

-----

 

Merci de jeter un oeil aux Principes du Community Center/ Please follow the Community Guidelines

‎20-04-2026 01:20 PM
0 Likes

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