Hi all--new host here (six completed stays). I've had four guests give me 5 stars overall and two guests give me 4 overall, which appear be based on their scores in Location and Value. I'm assuming Value can be remedied by lowering the price (although these guests all paid $64, which seems resoundingly reasonable to me), but what should I do about Location? My description isn't flowery. It lists the correct distance to a coffee shop and a good breakfast choice (four blocks) and to downtown (2.8 miles). I've stated that it's an urban single-family residential neighborhood a few blocks off a major surface street. I don't say "Right in the middle of the action!" or "Everything right outside your door!"--I say you can walk to breakfast if you're a walker, or take a short car ride there otherwise. When I've reached out for more information, both guests said something to the effect of "Oh, I just filled it out fast," so I got nothing useful there.
What's the best way to remedy this and start getting better scores in Location? Is it a descriptive issue, or should I turn Instant Book off and be more selective in setting expectations before I accept guests? Or will this just remedy itself as I get more completed stays?
Thank you.
