I don't know if a guest is coming tomorrow or not

Olivier1088
Level 1
Saint-Raphaël, France

I don't know if a guest is coming tomorrow or not

Hello,


I'm pretty new to airbnb hosting, I have since one month a reservation for tomorrow witch appears in my calendar where it says " arrives tommorow "

 

but it doesn't appears in my main page of airbnb, when I go to "next arrivals it says " nobody is arriving today or tomorrow " . The person don't respond to my messages so I juste don't know if the reservation is still confirmed or not.


Do you know how to find out ? I Never recieve a mail of cancel

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

@Olivier1088 

 

If the reservation is on your calender and in the "list of reservations", then it is still active and the guest can be expected. Also the full amount should be in your Transaction  History (upcoming payouts)..

 

https://www.airbnb.com/hosting/reservations

 

Helen744
Level 10
Victoria, Australia

@Olivier1088 You have the gusts phone number . ring it and leave a message to ask if they still require the booking .sometimes a 'husband ' its generally them , books the place and leaves his phone number for the booking and simply thinks that 'magically ' they will know all about everything . they are generally people who use hotels .sometimes my listing says a guest is checking in today ,after they have been in for two days or noone is checking in when you know they are. Its a big problem . or the guests are somehow just not getting the info because they have booked outside airbnb and then linked back H

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