I have just accepted a booking but the "Message tab" is not ...
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I have just accepted a booking but the "Message tab" is not showing up so I am unable to contact the guest. Has anyone else ...
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As a matter of learning, if you are an in-home Host, do you totally stay removed from guests? Do you try to "disappear" and be "unheard"? I try to take my cues from the guests. Upon arrival, I provide a quick tour of their accommodations and generally encourage them to either email or whatsap with me. Guests are provided keys and I don't use the same door. However, there are times when I am working on the deck (I have a very large deck with multiple seating areas overlooking the river.) While watering or tending my garden (also on the deck) guests may see or hear me. I try to time my movements so as not to interfere.
So far, there are no complaints or comments. Obviously, when I have errands to run or client (I am a Realtor) meetings, I am absent. Guests are not made aware of my comings and goings. Nor do I try to know their plans or travel.
Do any of you have other suggestions or comments?
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@Anne-Jeannette0 Its a good idea in this situation Anne to have a chalk board or notice board in the kitchen. Use it to greet guests or send messages . Pop your pic and phone number up and let people know to call if they need anything if you are not around. Make it clear during your tour about quiet hours and your availability to assist. Know their names and always greet them when your paths cross, its as simple as saying , Is everything in the accomodation going okay today?Make it clear from the start that they have freedom to come and go but within whatever diameters you proscribe. Also make it clear that it is your own home .. maybe ask a little more about your guests also during the very vital 'run through.... H
I actually think what you are doing is very reasonable and helpfull to your guests. besides that you are also building a relationship of trust by atleast meeting them . I think most guest do appreciate that.
Thanks for the encouragement!
We do about the same. We have a split level ranch. The lower two floors are for guests, but the family room is used by us when we don't have guests. We turn that space over to them as long as they are here. That's about the best you can do in my town. In order to keep your str license, the host must be in the house each night there are guests. They are very strict, and you may find yourself appearing in court if you don't follow the rules. People often say this is the first Airbnb they've stayed in with hosts in the house. No one has complained about privacy since we installed a door at the top of the stairs on the 3rd floor.
@Anne-Jeannette0 Its a good idea in this situation Anne to have a chalk board or notice board in the kitchen. Use it to greet guests or send messages . Pop your pic and phone number up and let people know to call if they need anything if you are not around. Make it clear during your tour about quiet hours and your availability to assist. Know their names and always greet them when your paths cross, its as simple as saying , Is everything in the accomodation going okay today?Make it clear from the start that they have freedom to come and go but within whatever diameters you proscribe. Also make it clear that it is your own home .. maybe ask a little more about your guests also during the very vital 'run through.... H
I really like the idea of a chalkboard! It could have a nice welcome note as well as my information. Thanks!
We are also required by law to be physically present at all times when guests are in. our home. That's fine - and one reason why we have no problems.
We greet our guests, give them a tour, and then leave it completely up to them as to how much contact or interaction happens. It works out fine!
Welcome to the Community Center!
I'm loving this discussion.
Thanks to @Kitty-and-Creek0, @Helen744 (love the chalk board idea), @Ardis-And-Teresa0 and @Nickson1 for their input thus far!
Jenny