Iphone app notification won't go away

[Joshua20]

Dear Community,
I have a notification showing on my Airbnb app but no pending requests or messages at all. I've looked extensively, anyone have any ideas how to clear this as it may prevent me from replying to an actually request in a timely manner. I have redownload the app, turned notifications on and off. No notifications appear on the dashboard of the website. 

Joshua

[Erin31]

Yep. Same for me.

[Kiah0]

Not sure if anyone is still having this issue but try logging out of your account through the app & then log back in through the app. It worked for me!

[Mónica-and-Manuel0]

Thanks Kiah,

your solution worked for me also!

[Geoff18]

I'm having the same issue.  Help!

[Ben87]

Same.  Phantom notification.  Anyone have any resolution?  I've tried everything I know including reinstalling the app.

Is everyone running version 16.35 build (914)?  And did we all do the most recent iPhone update? version 9.3.5

I've emailed airbnb support about it but have not gotten a response.  Sent the email probably 5 hours ago so not expecting to hear back for a bit.

It does look like this problem has only been happening for a week or so judging by timestamps on this thread; wonder if it was iOS or Airbnb version update that caused it.

[Obrad0]

There are two more discussion rooms about the same problem.  I also tried to log out and then in, and it worked but just until next message come in. After new message its still badge 1 frozen. Did someone update to iOS 10 ? Any improvements ?

[Roman22]

No improvements with 10th.

[Kaspar0]

Me as well, and it's bloody annoying!

[Obrad0]

After todays update, it's even worst. Now in travelling mode search bar is missing, on iphone 6, iOS 10 (next to still froyen badge).

Does anyone reads this messages ?

[Kerina0]

I'm really glad that I'm not the same one with this issue! Has anyone had it fixed?

[Jerry30]

Can not get rid of it either! Jerry Kabilka

[Daniel272]

Please fix this... very annoying...

[Tyce0]

Add me to the list. Yes, logging out / in / restarting temporarily fixed the issue but after receiving a new message from a host I'm back to square one. Frustrating as we're staying in Airbnb's for the next month or so and I can't tell whether I actually have an outstanding message from a host or it's this phantom notification.

[Obrad0]

You all should send emails over help center with the problem explained. Maybe they will do something if they get a lotts of emails. I am affraid that no one reads this rooms.

[Penelope11]

Mine too, hoping a message will actually come through as leaving tomorrow!