Iphone app notification won't go away

[Joshua20]

Dear Community,
I have a notification showing on my Airbnb app but no pending requests or messages at all. I've looked extensively, anyone have any ideas how to clear this as it may prevent me from replying to an actually request in a timely manner. I have redownload the app, turned notifications on and off. No notifications appear on the dashboard of the website. 

Joshua

[Rebecca]

Hey @Stefan4213,

I get super annoyed by notifications too. Would you be able to give these steps a try? 

• Log out (on all affected devices/browsers)
• Close all browser windows/tabs (on all affected devices/browsers)
• Open ONE new window (on all affected devices/browsers)
• Clear cache and cookies and browser history (on all affected devices/browsers)
• Delete & re-install app (if applicable)
• Log in with your email from your account 
  
  

Please let me know if the problem persists. 

[Assunta0]

Anche io 🙁

[Christine275]

My app has been like this for weeks, but I just figured it out!
Tap the little person with the heart on the bottom right of the app. Then select settings and log off.
Log back in, and the false notifications disappear!

[Yvonne60]

Thank you! It worked. Has been driving me nuts.

[Wam0]

This is a problem that should be solved by Airbnb! Why? Because so many people are having the same problem. And the Airbnb app seems to be the only app with this problem. It could be a combination of IOS settings and the app but the cure must be brought by Airbnb

[Brett26]

Ugh...thanks so much...worked over here.

[Dean27]

ISSUE NOT RESOLVED.

Logging out and back in is only a TEMPORARY solution, until the next notification triggers it back ON again. Then the issue of not clearing re-occurs.

Please fix ASAP, otherwise your users will start ignoring the notification badge (above the iOS app icon), which will lead to customer experience / owner-guest communication issues.

[Will28]

Also suffering from this OCD-person's nasty little itch

[Linda243]

Thank you soooooo much!!! I had tried everything until I saw this! 

[Linda243]

Thanks so much!! This was soooo annoying! 

[David542]

I have same problem for last month or so...

[Paul272]

yes I have the same issue.  As some have already stated this is obviously a bug with the app... Airbnb need to resolve this.  Do we know if they have looked into this or replied to this issue?

[Jude4]

Best to send a message to their Twitter handle @AirbnbHelp.  They reply fairly promptly and the more people who report the quicker they'll sort it.

[Rob11335]

Didn't work. Did it twice, even deleted the App and reloaded it ... it's still there ! It's driving me insane !

[Christina1649]

The persisting issue with Airbnb's app, which the developers have yet to resolve, has been a recurring inconvenience for me over the past six years. Despite numerous attempts to find a solution, the only effective method I've discovered to eliminate the bothersome red notification icon is accessing my account through a computer and archiving the read message responsible for triggering the notification.