Greetings to all my hosts. I am new to Airbnb and very grat...
Greetings to all my hosts. I am new to Airbnb and very grateful to all to read your comments and posts. I am reading from th...
Dear Community,
I have a notification showing on my Airbnb app but no pending requests or messages at all. I've looked extensively, anyone have any ideas how to clear this as it may prevent me from replying to an actually request in a timely manner. I have redownload the app, turned notifications on and off. No notifications appear on the dashboard of the website.
Joshua
Answered! Go to Best Answer
Logging out of my account on the app, and then logging back in seemed to do the trick for me. You can find the Logout button under the Settings.
Ugh...thanks so much...worked over here.
ISSUE NOT RESOLVED.
Logging out and back in is only a TEMPORARY solution, until the next notification triggers it back ON again. Then the issue of not clearing re-occurs.
Please fix ASAP, otherwise your users will start ignoring the notification badge (above the iOS app icon), which will lead to customer experience / owner-guest communication issues.
Thank you soooooo much!!! I had tried everything until I saw this!
Thanks so much!! This was soooo annoying!
I have same problem for last month or so...
yes I have the same issue. As some have already stated this is obviously a bug with the app... Airbnb need to resolve this. Do we know if they have looked into this or replied to this issue?
Best to send a message to their Twitter handle @AirbnbHelp. They reply fairly promptly and the more people who report the quicker they'll sort it.
Didn't work. Did it twice, even deleted the App and reloaded it ... it's still there ! It's driving me insane !
The persisting issue with Airbnb's app, which the developers have yet to resolve, has been a recurring inconvenience for me over the past six years. Despite numerous attempts to find a solution, the only effective method I've discovered to eliminate the bothersome red notification icon is accessing my account through a computer and archiving the read message responsible for triggering the notification.
The notification is related with the update of fiscal information.
Go to TAX > Add pending Tax information and the notifications goes off
This was driving me mad too until I discovered that I had 3 messages from when I was a guest that had also come through as texts so I had answered them that way and not through the app. I was looking for notifications as a host, not as a guest which is why I couldnt find them
Same here! I had messages as a guest that I hadn't clicked on. This finally fixed it. Thank you so much, it was driving me insane!