Our tenant in London is subletting our property on Airbnb ag...
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Our tenant in London is subletting our property on Airbnb against his tenancy agreement- what is best course of action?
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I’d appreciate any feedback!
https://www.airbnb.ca/rooms/863102928817680464?source_impression_id=p3_1725551658_P3q2K4mwDxQe1cYb
(Content modified by OCM)
Check on your Airbnb Insights Your Views that will tell you how many people click on your cover photo, sometimes just switching to another once in a while so no stale. lol
You want a 5 star on cleanliness. Since no real comments and minor dings this is usually something like a used sponge. Still good but peopled like their own haha
Take some pictures of the driveway since its been talked about
Put caption on your photos I don't know why your showing me a slab of asphalt
Small dings on Self Check in is usually hard to find or not enough lights if arriving late. Especially since one guest mentioned finding an easier entry to your driveway on his own. You want to have options in your check in instructions
Review your pricing again because your reviews look like small and large groups, price point is usually different.What some hosts do is rent the same house as a 2 bedroom and as a 3 b edroom linked. Using a simple bedroom electronic key lock, When you charge per person people tend to lie about numbers
Buy 2 doggie beds that will encourage stay off the furniture
Thank you so very much for taking your time to review my listing @Marie8425 . I’d definitely take more pictures of the driveway ( we are working on paving it). Pet beds too is a great idea!
@Anna1981 Your driveway is probably not that big a deal Not having pictures generates Guest's inaccurate imaginations. Haha 10 foot tall c liff lol with gravel that will destroy my car. I am that type if your not showing lol
@Anna1981 I don’t know why you are getting dinged on location it looks like you have a great guidebook. I host a challenging location and dealt with dings by being really proactive with my guidebook. It’s very thorough and I recommend guests pull it up on desktop so they can view it with “map” selected. Leave out local brochures and follow up with guests asking if they’d like or need recommendations.
Thank you. It’s an excellent location, I don’t see people complain about it, am I missing something? We do have a shared driveway with another neighbor, maybe that’s why? I appreciate the feedback so much! I will start asking guests if they need recommendations, it’s an excellent point.
No was that stupid no view person I don't know why you would think you can see the lake from the kitchen window everything shows trees
You bring up something tricky about location in your response: is it the immediate location? Or the overall location? It’s hard to tell if people are dinging you with no feedback. We had a problem with both in our location. Our cabin isn’t set back in the woods it’s right on the road and parking lot. We are also in a rural location that really requires a car.
i mentioned it in my feedback because I saw it’s your lowest rating, not to worry though! If you identify it as an issue and get proactive about it you can overcome it! Setting expectations with descriptions and images a very helpful. I feel like my listing is basically me yelling at people in all caps about the problem (challenges 😏) about my listing in order to deter people who might have issues….it made a big difference for us!
Another thing you could do is lower the limit on how many people can stay and keep the price really reasonable until you build a “base” off excellent reviews that skew your numbers into 5*s…
i will Definitely compliment you on taking feedback! It’s always hard to get it when it’s your place you love! It definitely pays off when get glowing reviews from people who love it as much as you do.
Thank you, the house doesn’t sit on the main road, but we do have a shared driveway with our neighbors. They have a very crappy trailer kind of home that the guests will pass first 😅. And you can see their yard with a broken junk car from our house 😕. I see this as the biggest challenge. But the proximity to town and all the hiking trails and the lake is so great!
You may want to put The comments about the pets and the police in the rules section rather than in the main description of the property
pictures are great but I agree with the comments about the picture of the driveway
You have a nice place! I would add captions to all of your photos. I would change up the opening photo to one of the other exterior photos. There were spaces missing before some of the sentences in your description which is not a big deal but I noticed. And I wonder if there’s some way to make the approach to your driveway easier. A couple of guests had some suggestions.
@Stacey515 Thank you for your feedback! Yes, I do need to add captions, and clarify the pictures. Our new driveway should be ready soon, it just sooo expensive to pave the roads nowadays 😅
@Anna1981 The first thing that grabs me is your main photo. The aerial/drone shot may imply that it is hard to get to. I would try a more direct photo of the deck area to invite the guest to a peaceful, relaxing experience.
Also, you can use google's AI service called Gemini to give you different Airbnb titles. This has actually worked for me.
Go to: gemini.google.com
In the prompt field at the bottom, type in something like:
"Create a new attractive Airbnb title for a Mountain Cabin near the lake “Hilltop Chalet”
Hope this helps!
Thank you @Shaun580 🙏, I will check out the AI tool. I do change cover photo from time to time , depending on the season 😁
What a wonderful listing, and congratulations on your 5-star reviews! After reviewing the listing, I would start by taking preventive steps to protect your beautiful investment.
1. You mention tubing and swimming... I would place plastic hampers in each bedroom to encourage guests to put their wet items in the hampers rather than leaving them on the floor. Heaven forbid they place them on your furniture! We all want pretty things in our spaces, but I specifically mention plastic or vinyl hampers because they are easier to clean if things get skunky.
2. Fishing is also listed as an activity, so you may want to ask guests to clean their fish at the fishing site rather than in or near your home. This can help prevent the kitchen from being soiled with flying scales or splashing blood.
I found a cordless fish scale remover for under $20 that your guests could take with them on their fishing adventure, allowing them to scale their fish near the water instead of inside your home.
Also, make sure to provide a well-sealed container for guests to dispose of fish guts to keep creatures at bay.
3. In the kids' room, I would place a table and chairs for them to color or write. If they have a designated space, it may help prevent accidents with markers, crayons, etc.
Other than protecting your investment I think your listing is perfect!!!