Listing Removal Appeal No Progress Customer Support Bad

[Matthew2018]

Hi there,

I am appauled that the listing I am co-host for is suddenly being removed from airbnb, after 1 3-star and 1 1-star review. We made so much effort during the former's stay to make their stay better (they did not like the wind in this area) - and the latter review complained about things that we know are baseless. However, our appeal process for this removal of the listing is not making progress - what should we do? We are sad that this listing, which previously had great reviews, is suddenly being removed. We are prepared to lose the reivews and re-list somehow, but how should we go about this? 

But mainly, I AM POSTING THIS TO EXPEDITE THE SLUGGISH CUSTOMER SERVICE. Thank you. 

[Bhumika]

Hi @Matthew2018 ! I am so sorry to hear of your concern related to the listing.

From your post it seems that you've been a Co-host for the listing. I was wondering if the issue has been resolved since you posted or if the Host of the listing has also raised the issue to the Support team?