Hello Everyone! I am Gabriele and I am a new host. I created...
Hello Everyone! I am Gabriele and I am a new host. I created my listing almost a month ago. In the first 2 weeks I've been ge...
I'm a superhost with a old listing which was Unlisted for many months. Yesterday I updated the listing, updating the status to "Listed" and opened up dates on the listing calendar. It's been more than 24 hrs, I run a search as an anonymous user, zoom in on the map, and my listing is totally missing from the search results.
I contacted Airbnb superhost support yesterday, they have been unable to resolve the issue. They suggested I enable "location sharing" for the listing, however the issue persists. That was 6 hrs ago, with no reply since.
I've already lost 1 day where I almost certainly would have gotten a booking, it's now day 2 of the same.
What other options do I have for assistance? Thanks much.
Answered! Go to Top Answer
Hi Rebecca - thanks for the reply, however that's not my listing. Regardless, it appears my listing magically started appearing in search results this morning. So the issue appears resolved, even though I don't understand what caused the issue. Thanks again, Jesse
Hi @Jesse192, 👋
I just wondered if this is the listing you're talking about?
View on AirbnbTownhouse in Boulder · ★4.71 · 1 bedroom · 1 bed · 1 private bathroom
From taking a quick look at this listing, I can see all the calendar dates are blocked. I wonder if @Joan2709 or @Mike-And-Jane0 can spot anything else or offer some support? 😊
Hi Rebecca - thanks for the reply, however that's not my listing. Regardless, it appears my listing magically started appearing in search results this morning. So the issue appears resolved, even though I don't understand what caused the issue. Thanks again, Jesse
Blimey @Jesse192 Your property must be super special if you were almost certain to get a booking yesterday. Anyway the sooner it is available the better so my advice is to make sure you pressed save when opening up the calendar.
Wow what a snarky response. It's high season here in Boulder CO, with very few unbooked listings, so yes, based on past experience, odds are good I could've gotten a booking on a busy Saturday. And yes, I verified several times that my calendar dates were open, before posting here. For some reason my listing appeared in search today, not sure what changed.