*New* Category - Airbnb Automatically Removes It

*New* Category - Airbnb Automatically Removes It

So....after some lengthy discussions with Airbnb about the topic...here is what I was told:

 

Creating a New Listing 

I haven't created a new listing in several months, but apparently you can ask to be placed in a category when creating the listing. If your request is approved, then Airbnb automatically removes the listing from the "New" Category Filter in searches, even though the listing is still considered "New" by Airbnb for about 12 weeks and "New" still appears on the listing thumbnail photo and on the listing itself. 

 

Joan2709_0-1738107395952.png

 

I pointed out to the CS Agent this should not happen. The New Category Filter should apply until Airbnb removes the New Callout on the listing thumbnail photo...usually about 12 weeks. It should not automatically be removed if the listing is awarded another category. Hosts might have to consider whether they want to stay in the "New" Category or lose that designation in favor of another like "National Parks". If you elect not to seek another Category when creating the listing, the algorithm will automatically assign one after the 12 weeks if the Listing qualifies. Alternatively, A Host can request a category through Elevate, but I think if you try that in the first 12 weeks, the New Category Filter will be removed. Sigh.

 

I mentioned to the Agent this should be corrected, but the usual "provide feedback" link was provided, so not sure this is going to change anytime soon. 

 

 

1 Reply 1
Andrea6232
Top Contributor
Bergamo, Italy

Buongiorno @Joan2709 ,

 

thanks for the information, always very timely!

 

Andrea