Nightly rate adjustment airbnb

[I-Gede-Sanat1]

Airbnb should warns upfront in regard 'nightly rate adjustment'. This is without host consent, breaking the terms and conditions, it appeared on payouts host with deduction of 20% - this is ridiculous!

Turns out that without the permission of hosts, they are reducing the price of new listings by 20%. I requested an adjustment to payout to reflect my minimum price, but they refused. This is a pretty shocking violation of their own terms of service, and in some areas is probably illegal. Are other hosts are interesting in connecting to discuss legal action -- possibly a class-action suit.

Please carry on and join this thread and make happen of class action suit.

[Mike-And-Jane0 · Accepted solution]

@I-Gede-Sanat1 when you set up your listing one of the options would have been to give the first3 customers a discount. If you didn't say no to this you effectively agreed to it I am afraid.

[Varun-Raj0]

Hi @Mike-And-Jane0 , I am also getting this nightly rate adjustment and I remember i agreed for a discount to first three customers. But I see that this adjustment is happening for all my booking irrespective of if it is first three booking or not. Happy to learn more about this.

[I-Gede-Sanat1]

Turn off 20% discount on the calendar unless otherwise it carries on again and again.  

[Varun-Raj0]

Hi @I-Gede-Sanat1 , Thanks for your help. By 20% you mean monthly or weekly discount.

[Mike-And-Jane0]

@Varun-Raj0 I can see that you have a 5% weekly discount and an option for people to make their booking non-refundable which gives them a 10% discount. Both of these can be removed in the pricing and availability section of your listing.

[Varun-Raj0]

Hi @Mike-And-Jane0 - Thanks for your help. I have adjusted the weekly discount, but I am not able to see option for people to make their booking non-refundable. Where should I change it.

[Mike-And-Jane0]

@Varun-Raj0 You need to go to the policies and rules tab and then edit your cancellation policy. If you choose an option that includes 'non refundable' then you are giving a 10% discount if people choose this option.

[Varun-Raj0]

Thanks @Mike-And-Jane0 , I was able to correct it now.

[Cynthia1207]

We found that when it shows a nightly adjustment it is because the person chose the "non-refundable" option. That is fine with me, because it guarantees us income regardless of whether they still come or not. 

[Jade38]

No, so the nightly rate adjustment is -10% and then on the other line they show a “non-refundable option” which takes ANOTHER 10%. So they took a total of 20% from me

[Rachel2528]

Yes, I just noticed that.  Even with the responses of saying no to discounts, that was not explained about this adjustment.  It is misleading.  Happy to be part of a resolution.