Number of guests lowered price?

[Susy113]

Hello, my listing accepts up to 6 guests. I had an existing reservation request to change from 3 to 2 guests and it lowered the overall price and my payout. Why would it lower?

[Blessing61 · Accepted solution]

Most likely you have an extra guest fee set. When they changed from 3 to 2 guests, that additional guest charge was removed, which lowered the total and your payout.

[Shelley159]

Hi @Susy113 

I checked both of your listings and I don't see an extra guest fee when I change the number of guests. Are you sure they didn't also request a date change?

[Susy113]

I checked again and I did have extra fees for guests more than 1. Thank you for your help!

[Emilie]

Thank you @Blessing61 and Shelley for your help investigating this case! 🔎

@Susy113 It looks like you got to the bottom of it. Can you confirm if you need any more help at all with this booking?

[Susy113]

No I’m good. Thanks!