Pictures failing to upload on new listing.

Answered!
James4155
Level 2
Buffalo, NY

Pictures failing to upload on new listing.

Why> 1 picture does show - the rest are blank. How can you list w/o a picture???

Top Answer
Sophia
Former Community Manager
Former Community Manager
London, United Kingdom

Hey there @James4155could you try these trouble shooting steps:

📌 Log out (on all affected devices/browsers)

📌 Close all browser windows/tabs (on all affected devices/browsers)

📌 Open ONE new window (on all affected devices/browsers)

📌 Clear cache and cookies and browser history (on all affected devices/browsers)

📌 Delete & re-install app (if applicable)

📌 Log in with your email from your account


Hope it works out 🤞🏽 if not, please let me know. When you reply back, do tag me by simply using the @ symbol and selecting the name from the drop-down menu 😊

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View Top Answer in original post

3 Replies 3
Sophia
Former Community Manager
Former Community Manager
London, United Kingdom

Hey there @James4155could you try these trouble shooting steps:

📌 Log out (on all affected devices/browsers)

📌 Close all browser windows/tabs (on all affected devices/browsers)

📌 Open ONE new window (on all affected devices/browsers)

📌 Clear cache and cookies and browser history (on all affected devices/browsers)

📌 Delete & re-install app (if applicable)

📌 Log in with your email from your account


Hope it works out 🤞🏽 if not, please let me know. When you reply back, do tag me by simply using the @ symbol and selecting the name from the drop-down menu 😊

-----

 

Please follow the Community Guidelines

Yes! Thank You!Got caught up in creating the listing that I didn't get around to properly thanking you for your help!!

Sophia
Former Community Manager
Former Community Manager
London, United Kingdom

Brilliant! Glad to hear that it got resolved in the end 😊 @James4155 

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Please follow the Community Guidelines