Hi everyone, and @Jenny !!!
When I began to be host I did everything by myself, all necessary processes: cleaning, repairing, check in guests and communication.
When I realized that I want to devote my life to hospitality and implement many different projects I understood I need a team. I started to find people who share my desire and intentions. It happened not easy, but I collect right people who want to make the word off hospitality better.
Today I have team of 15 people because I manage 40 apartments. We have a few departments:
Call centr/booking department, hosting department, one accounter, one master and I manage the whole team. Here I don’t count people/builder who help to build new projects for the future( co-living and ApartHotel).
Nearest future I plan to make the develop departments and quality of service department.
We are joined by common goal.
I am sure we will improve the worlds of hospitality !
P.S later I I will tell all processes in details.