Property was switched off and unlisted by airbnb

[Rachita2]

So about a week ago air bnb switched off my property and then unlisted me…. All that while didn’t bother to inform me that they had done so. When I found out I went to ask them and they made me wait two days and numerous calls before they finally gave me a vague answer saying the verification screening had failed. And that a specialised team would be contacting me. And I still haven’t heard anything. It’s peak season and I’m loosing income every day because of this. They don’t seem to take hosts very seriously at all. And to top it off they want me to continue to host someone for two days later this month. Why would I want to care about how bnb looks when they unlist hosts? Don’t bother informing them. And then drag them through the mud having to wait and plead for a response? I have lost direct booking dates for the days those customers are coming now since I’ve had to move offline. 
Airbnb needs to understand that if they are going to treat their hosts like cattle they can’t then expect us to respect and take care of the guests if they can’t take care of us. 
I invested everything into this house. And if their verification process is not right or has issues I refuse to accept this horrendous behaviour! They don’t care about our losses clearly. 

[Paula]

Hello @Rachita2, I am very sorry about this situation. Even though we are not part of the Support team, we can help by forwarding your case to the relevant team for their review. However, when looking at your profile, it appears to be a guest profile. If you could kindly send me your Host profile through a DM, I would be happy to help send your case over.

[Rachita2]

Hi Paula my host profile is Rachita **. I’ve sent you a message to. Thank you for reaching out. Would appreciate your help at this point. I’m very worried. 

**[Last Name hidden due to privacy concerns - Community Center Guidelines]

[Rachita2]

Hi Paula! Any luck. I still haven’t gotten a response from them anywhere