@Stuart132 wrote:
As we are now coming to the end of the summer season here in SW France! I have been browsing my star ratings and seem to have an error in the calculation of my star ratings.
We have been renting out our holiday home for the last two years and are very happy with the feedback from our customers.
I have noticed something specifically under the heading of cleanliness. We have a total of 22 ratings for this property, 21 of these ratings for cleanliness are 5 stars and one is 3 stars however, our overall rating is 4,5 and has been for the past 6 months. By my calculation this should be closer to 4,9.
Can anybody help?
I have been browsing my star ratings and seem to have an error in the calculation of my star ratings.
We have been renting out our holiday home for the last two years and are very happy with the feedback from our customers.
I have noticed something specifically under the heading of cleanliness.