Scam alert! How can I make sure a listing is real?

Scam alert! How can I make sure a listing is real?

This will be my first time using Airbnb so I'm a bit weary about listings being fake.

 

What can I do to make sure a listing is real and not a scam?

 

What should I be looking out for?

 

Thanks

767 Replies 767
Cynthia-and-Chris1
Level 10
Vancouver, WA

Welcome to Airbnb!

 

Here are a few things you can do to make sure the listing is real:

 

(1) Look at the reviews and make sure they seem to talk about the same place you are booking

(2) If the listing says anything about contacting the host outside of Airbnb before booking, DO NOT - this is a well-known scam.

(3) Look at the listing - if it seems "too good to be true" (aka luxurious penthouse for a super low rate) it probably is!

 

You can also post the link here and we can weigh in on our thoughts.

Lizzie
Former Community Manager
Former Community Manager
London, United Kingdom

Great tips @Cynthia-and-Chris1 🙂


--------------------


Thank you for the last 7 years, find out more in my Personal Update.


Looking to contact our Support Team, for details...take a look at the Community Help Guides.

Maria14141
Level 1
Catania, Italy

Hello @Lizzie  Lizzie! I've used Airbnb many times and all has always been okay -- but I'm about to book something for a long-term stay (6 months). I need to make sure the listing isn't too good to be true and there are no reviews yet. Is there an email address to send the link to, or would I put it here in public? Thank you!

Bill1414
Level 2
Boston, MA

go visit the place first and make sure it's real. I know someone that paid three months' rent upfront, and shipped their car only to find out someone had lifted photos of a real estate ad. The fake landlord sent a picture of a fake license even..

Lora408
Level 2
Paris, France
Jenny
Community Manager
Community Manager
Galashiels, United Kingdom

Hi @Lora408 

If you scroll down this listing, you'll see that the Host has a number of properties, and you can actually click a link to see their reviews.  That should give you more of an idea about their Hosting standards.

 

I did want to mention though, that I noticed that the Host asks for all reservation enquiries to be made through Whatsapp.  It sounds like the listing is advertised on more than one platform.  It's not professional to have things set up that way, and I would advise caution if you were to book using their process, as Airbnb actually prohibit booking off-platform.

 

There's more about the off-platform policy here - and for your own security we recommend you should only book and communicate via the Airbnb app.

Jenny

Can't find what you're looking for? Click here to start a conversation!

Be kind and helpful to each other, and ensure you respect our Community Center Guidelines!

Lora408
Level 2
Paris, France

**[Identifiable information removed in line with the Community Center Guidelines]

Allyson90
Level 1
Windham, NH

**[Identifiable information removed in line with the Community Center Guidelines]

 

Had the same question! New to air bnb and wondering if this listing is for real? All it's reviews are from March and April 2023...Raimondo's profile seems like something out of Grey's Anatomy and hard to believe! Thoughts?

 

Ivana488
Level 1
CABA, Argentina

**[Identifiable information removed in line with the Community Center Guidelines]

 

 

Hey can someone look at this listing for me and tell me if it’s real?

https://www.airbnb.com/rooms/829050645145787701?adults=2&check_in=2023-05-15&check_out=2023-05-19&fe... 

Mike-And-Jane0
Level 10
England, United Kingdom

@Ben5050 as long as you pay through Airbnb all should be well. The moderators will remove your link I am afraid

Thankyou. The property has disappeared from the website anyway 

Hannah1100
Level 2
California, United States

https://abnb.me/FGsU01rgHxb

Hi there. Can you let me know your opinion on this one. Thank you 

Jill1231
Level 1
Toronto, Canada

Is this one too good to be true?

 

https://www.airbnb.ca/rooms/825307289366856697

Mike-And-Jane0
Level 10
England, United Kingdom

@Jill1231 who knows! It looks fine but with no reviews you can't be sure I am afraid. I suggest you exchange messages and see how you get on.

Alan1498
Level 1
Vancouver, Canada

https://abnb.me/cUSH1RhhAvb

 

Hi thank you again. No reviews on this one so please let me know of this one is legit

Explore Resource Center articles

Opt in to Early Access to start using new Airbnb features
New pricing tool helps you compare similar listings nearby
Upgrades make your calendar easier to manage on mobile