Site is not allowing me to update the email address for my account

Site is not allowing me to update the email address for my account

I no longer use the email address that is attached to my account, but when I go to edit in the personal info area, it says "Email has already been taken." Does anyone have a solution for this issue? Thank you.

3 Replies 3
Bettye6
Level 10
McHenry, IL

Hi Keith,

Glitches to the app happen. I would suggest first if you’re using your phone app to go to your desk or laptop & try resetting your new email. 
If that doesn’t work call AirBnB support. 
Hope this helps!

Bettye6

Thank you, Bettye6! I was using desktop, so I will reach out to support to see if they can help me. I appreciate you responding to my post. Have a great day!

Paula
Community Manager
Community Manager
Port Moody, Canada

Hi @Keith887please keep us posted if this was resolved after contacting the support team.

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad