Stats View not updating.

[Cheryll-And-Roy0]

In the Stats tab, my views statistics haven't updated. It says data is delayed for 3 days but last view stat is on April 2.

Anyone experiencing the same problem?

[June8]

I am having the same no views since April 2  and I am also waiting for a review (not sure if the guest has had no time yet to give a review or if again it is the system). would be nice to have the first issue sorted.

[Cheryll-And-Roy0]

I think there is a bug, I have a reservation last April 5 and it should register atleast 1 view. Hope someone from the tech read this!

[Rosemary15]

We are having the same problem

[Pero1]

In the Stats tab, my views statistics havent updated. It ssays data is delayed for 3 days but last view stat is on April 2. I have not had not even one inquiry over the past  7 days. How can we get in contact with tech support?

[Pero1]

The Airbnb technical is working on this right now.
Hopefully the problem will be fixed soon!

[Gillian15]

Are you 100% sure? It is taking a long time.

[Alexis-and-Bianca0]

hello, anyone from airbnb listening? this is a long list of bad experiences by hosts. this is a CRY FOR HELP.

[Wael0]

Precisely the same with me. I had previously been receiving 1 inquiry per day (on average), and now I haven't received any in well over a week.

[Alex-and-Rafael0]

same here. Nothing updated since april 2nd. However, I had inquiries and did get a reservation. Hopefully it will be fixed soon.

Tech support please update us

thanks

[Hubert0]

The issue has been reported to Airbnb tech team, and hopefully will be addressed soon. It does not affect the inquiry or the reservation in any way - it's calculated after the fact. 

[Panagiotis0]

Yes, i have exactly the same problem from 2 of April.

[Emily46]

Same problem here!

[Barbara56]

Me too and also been down since April 2.  Rather wish someone at Airbnb would read what's being discussed on the community pages and chime in with some info on when it would be fixed!!

[Gillian16]

I was wondering the same thing, so it is not just me.  It seems the stats are not updating. Nothing since the 2 nd April

[Feargal0]

Yes I've got same. My desktop view stats are not updated since 2/April. However, my ios app is updating. Curiously, my conversion of views to bookings has fallen off a cliff in this period (e.g. 60 views in March = 6 bookings whereas 0 bookings out of 51 views since start of April).