Superhost in good standing but one listing not showing up in search with superhost filter on

Jenny1438
Level 2
Jersey City, NJ

Superhost in good standing but one listing not showing up in search with superhost filter on

Hi, I am a superhost in good standing and I recently added a new listing to my portfolio. When I tested a plain search with another account I can see the new listing although it does NOT have the grey superhost label on the cover picture. However if I turned the superhost filter on, I don't see the new listing. I tested the superhost filtered search with my other properties and they show up fine. I called airbnb support and we all know how it goes. Anyone knows what's going on? Thanks.

2 Replies 2
Emiel1
Level 10
Leeuwarden, The Netherlands

 You own 4 listings, which show all superhost label on your homepage.

https://www.airbnb.com/users/248430196/listings

However in the search system are only 3 listings, the "4-bedroom 2-bathroom loft apartment" is not there because it has no available dates.

https://www.airbnb.com/s/homes?host_id=248430196&map_toggle=true

 

The "Renovated 1-Bedroom Apartment"  is probably the one you are referring too.

It is indeed not showing the superhost label in the search, probably because is has no reviews (yet) and/or because it is still in the process of integrating in the search system (24 hours..)  ?

@Jenny1438

Yes the  "Renovated 1-Bedroom Apartment" is the new listing I was referring to. I am pretty sure this scenario happens to a lot of existing superhosts who add new listings. The new listing has no reviews yet and it was activated yesterday more than 24 hours ago. The "superhost" status is for a host by definition and it should not have anything to do with a particular listing. So your idea that the search system takes time to match this listing with my superhost status might make sense. But more than 24 hours?

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