The "dedicated workspace" dilemma

[Miguel80]

The text under "dedicated workspace" in my listing says "a room with wifi that's well-suited for working". However, according to Airbnb itself (https://www.airbnb.com/resources/hosting-homes/a/how-to-make-your-space-comfortable-for-remote-worke...), "a dedicated workspace can be as simple as a table near a power outlet and a comfortable chair" (see "Highlights" on right-hand side of page). The text adds that it should be "a table or desk that’s used just for working" (which is what I have) so a dining table or kitchen bar top do not count, but it does not have to be a private room (which I don't have). It seems that Airbnb has contradicting information that should be clarified to avoid differences in interpretations and possible complaints. Any thoughts or suggestions?

[Shelley159]

Hi @Miguel80 

I'm sure your space qualifies as a dedicated workspace. I think maybe there's just something odd about the Portuguese translation? Mine doesn't say it has to be a separate room. Here's what I get when I click the amenity. There's also an option to state whether it's private or shared:

[Elisa]

Hi @Miguel80 😊,

Welcome to the community center!

I'm sorry about this situation, but I'm glad you found host here to help you.

Did you have time to check Shelley's reply? Would you also consider giving Customer Support a call for further clarification?

We look forward to hearing from you!

Warm regards, 🌻

[Zheng49 · Accepted solution]

Yes a dedicated workspace should be in a private space. I don't see any conflicts between the article and the app tbh.

"

Beyond a dedicated workspace, guests also value extra touches that can make remote work more pleasant and productive.

Here are some options to consider for your space:

• Alternate workspaces. The living room, dining room, or patio can offer a refreshing change of scenery—and allow multiple people to work at the same time."

One can infer that living room, dining room, or patio doesn't qualify as dedicated workspaces, but rather alternate workspaces. 

[Shelley159]

Hi @Zheng49 I understood it differently, as the amenity itself allows you to choose between "Private" and "Public or shared"? Also, the description in the amenity says it's a desk or table "that's just for working" and a chair. 

I think the "alternate workspace" is the one for which you would tick public or shared.

I think if it had to be in a separate room, the system would expect you to create a photo tour folder for that room and it would then automatically pull it through to the listing as a dedicated workroom (the way it does for a bedroom and a bathroom). But instead, it calls it a "workspace" and leaves it up to us to tick the amenity.

My understanding is that it really just needs to be a table or desk that isn't used for something else, does that make sense?