Hi.
When sending check in info a few days before a guest a...
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Hi.
When sending check in info a few days before a guest arrives, I have always sent 3 images that show the parking space l...
Latest reply
Hello,
Hi @Nazanin10 👋
It's been a while since you first posted - have you got any updates to share with us?
Looking forward to hearing from you. 😊
Hello Rebecca,
The update is that I received no help from Airbnb AT ALL. Their support from Host could not be worse. I got millions of tickets and cried on the phone many times and all I heard was “we apologize and thank you for being a super host”.
I wish there was a way for hosts to get unionized so we could at least be heard.
They told me change the minimum nights to 28 days so listing can go live (DON’T do it) because the City can only approve the listing if it is listed for short term rental, and I could not change it back to less than 28 days because the registration was not good. Basically a loop.
I ended up creating another listing and started new. I lost all my reviews.
Nazanin,
Hello @Rebecca. I am experiencing a very similar situation in Montreal, and will be very appreciative if you have information that will help.
Hey I'm having the exact same issue and experience. I can't believe how pathetic Airbnb customer service is.
Were you able to get this resolved?
Hello,
The update is that I received no help from Airbnb AT ALL. Their support from Host could not be worse. I got millions of tickets and cried on the phone many times and all I heard was “we apologize and thank you for being a super host”.
I wish there was a way for hosts to get unionized so we could at least be heard.
They told me change the minimum nights to 28 days so listing can go live (DON’T do it) because the City can only approve the listing if it is listed for short term rental, and I could not change it back to less than 28 days because the registration was not good. Basically a loop.
I ended up creating another listing and started new. I lost all my reviews.
Nazanin,
Hi Nazanin 10,
were you able to get listing pulled back for short term.I am undergoing same situation where I was late by one day on renewal from city of Toronto.its renewed now but I am unable to update the listing under regulation tab. Air bnb is not able to help for now but has requested me to wait for one more day.
Hi @Yangchen2 👋
It's lovely to see you joining in conversations on the Community Center! I just wanted to pop by and share that if you type "@" and then the username, this will tag the member that you're replying to. This ensures that they get a notification that you've replied to them specifically 🤗 For example, if I wanted to tag @Nazanin10, it would look like this:
I hope this helps to keep the conversation flowing, and if you've got any questions, just ask. Have a wonderful day! 🌼