Unable to relist my property

Unable to relist my property

When I try to relist my property I am getting an error saying "Your listing cannot be published at this time. Please contact customer support for more information." Can you help me with this?

4 Replies 4
Helen3
Top Contributor
Bristol, United Kingdom

What do you mean by resisting your property ? @Siddharth97 

Hi @Helen3 ,
I had listed a property about 3 to 4 months ago. It was properly listed earlier but I was not active and did not check AirBNB for a month. Now when I check my property it shows unlisted. And when I try to relist the property it gives me the error message "Your listing cannot be published at this time. Please contact customer support for more information".
Here's how I tried listing
1. Went to the listing page.
2. Clicked on my property which currently shows 'Unlisted'.

3. Clicked on the card view showing unlisted and it opened a popup screen for "Ready to relist again?"

4. When I try clicking the "List your place" button, it shows the above error message.

Helen3
Top Contributor
Bristol, United Kingdom

What did customer support say when you contacted them @Siddharth97 

 

I wonder if Airbnb unlisted your place if you didn't respond to guest inquiries for a month? 

Emilie
Community Manager
Community Manager
London, United Kingdom

Hi @Siddharth97,

 

I'm sorry to hear you are running into some hurdles with your listing!

 

Have you tried contacting the Support team, as the message suggests? If you haven't yet, you can reach out to them via this page: www.airbnb.com/help/contact-us/

 

Let us know how you get on please 🙂

 

Thanks, 

 

Emilie

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