Value of being a superhost

Jo-Anna5
Level 1
Alice Springs, Australia

Value of being a superhost

There is none! And nor is there value to hostcover. Damage to my property and furnishings not covered. Long time host with super host rating, and first claim not supported. Its a joke! Will look to remove my listing. 

2 Replies 2
Kathy1371
Level 3
Goose Creek, SC

I just had my first claim. Had to jump thru a few hoops (pics, video, receipts) but just got notice of approval.

date of damage; 8/9

date of approval: 8/26

Bhumika
Community Manager
Community Manager
Toronto, Canada

Hi @Jo-Anna5 , I am so sorry to hear of your experience! What was the claim about? 

 

Have you reached out to the Support team again about it?

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