Hello Mike-And-JaneO, I am reaching out in the hope that you may be able to help. I Have been trying for weeks to work with the AIRBNB support team to help me verify my properties. While understanding their reasons for the verifications, it seems Airbnb have not communicated with their support teams the process as i get different conflicting answers from each of the supports. I am desperate for help. I have uploaded videos 3 times in total and they have been rejected (some my fault). My problem now is trying to get a code for each of the properties. How did you get your code. The first one they sent by email, but now they are saying I have to remove all of my listings (that also means all of the bookings will be cancelled) wait 2 weeks load again and they will post a code to the properties letterbox within 2 weeks and then i have to reload the listings again. All of the bookings in the meantime have been cancelled. Can you help?? Many thanks Regards Liz