Hi folks 👋
The topic here is the new notification sound effect that occurs when a guest writes or when a new booking is triggered.
I'm not sure if this changed due to an iOS update or an Airbnb app update. However, what I've noticed is that the distinctive and attention-grabbing notification sound of Airbnb is no longer present (link to unique Airbnb notification sound effect: https://prodigits.co.uk/content/ringtones/tone/2020/alert/airbnb_bb906f114930880.mp3).
I'm feeling a bit desperate now because I'm constantly missing messages, and I can't respond as quickly as I used to. The new notification sound is hardly noticeable and audible; it's so generic and simplistic, and it sounds the same as all my other apps. 😞
I've tried to resolve this issue, but it seems that Airbnb's app is missing a feature – the ability to add a custom sound effect. I'll attach screenshots: on left, for example, "Reminders," and on right from Airbnb.
In "Reminders," I can change the sound to whatever I prefer, so I can easily identify it as a Reminder and perhaps ignore it for the time being. However, Airbnb's app doesn't offer this option; I can't customize it. Therefore, I have no idea which app the notification sound belongs to. 🤷
Reminders app on the left side; Airbnb's app on the right side:
Left: Reminders; Right: Airbnb
⚠️With this new notification sound effect, I encounter three issues:
- I have to continually check every notification sound to determine if it's from Airbnb or not.
- My response rate decreases, leading to less satisfied guests.
- And this situation is incredibly stressful for me, resulting in a poor user experience.
⁉️ Now I'm hopeful that someone else may be experiencing the same issue and perhaps can offer a suitable solution.
Alternatively, perhaps Airbnb, being a forward-thinking company, can introduce a simple feature to allow users to add a custom sound effect. This way, everyone can select their unique sound effect to ensure the best user experience and a high level of guest satisfaction. 🤞
regards, Ben 👋