What happened to the unique notification sound of Airbnb?

[Ben5101]

Hi folks 👋

The topic here is the new notification sound effect that occurs when a guest writes or when a new booking is triggered.

I'm not sure if this changed due to an iOS update or an Airbnb app update. However, what I've noticed is that the distinctive and attention-grabbing notification sound of Airbnb is no longer present (link to unique Airbnb notification sound effect: https://prodigits.co.uk/content/ringtones/tone/2020/alert/airbnb_bb906f114930880.mp3).
I'm feeling a bit desperate now because I'm constantly missing messages, and I can't respond as quickly as I used to. The new notification sound is hardly noticeable and audible; it's so generic and simplistic, and it sounds the same as all my other apps. 😞

I've tried to resolve this issue, but it seems that Airbnb's app is missing a feature – the ability to add a custom sound effect. I'll attach screenshots: on left, for example, "Reminders," and on right from Airbnb.
In "Reminders," I can change the sound to whatever I prefer, so I can easily identify it as a Reminder and perhaps ignore it for the time being. However, Airbnb's app doesn't offer this option; I can't customize it. Therefore, I have no idea which app the notification sound belongs to. 🤷

Reminders app on the left side; Airbnb's app on the right side:
Left: Reminders; Right: Airbnb
 
⚠️With this new notification sound effect, I encounter three issues:

1. I have to continually check every notification sound to determine if it's from Airbnb or not.
2. My response rate decreases, leading to less satisfied guests.
3. And this situation is incredibly stressful for me, resulting in a poor user experience.

⁉️ Now I'm hopeful that someone else may be experiencing the same issue and perhaps can offer a suitable solution.

Alternatively, perhaps Airbnb, being a forward-thinking company, can introduce a simple feature to allow users to add a custom sound effect. This way, everyone can select their unique sound effect to ensure the best user experience and a high level of guest satisfaction. 🤞


regards, Ben 👋 

[Patricia55]

Just letting you know that I've also sent feedback via the link you gave, and also via Twitter.

I find the whole thing (removal of that unique sound) completely bizarre and counter-productive! I've been able to do amateurish work-arounds to get the sound back, but even they seem to disappear eventually! 🤔😖

@Ben5101 

[Patricia55]

@Ben5101 

Aaand, here's the super-helpful (NOT) link I got from Twitter help

[Andreia38]

A friend of mine created a petition "Let’s bring back the old Airbnb notification sound!"  https://www.change.org/p/let-s-bring-back-the-old-airbnb-notification-sound

You can sign it and maybe Airbnb will change to the old notification sound! 🙂

[Patricia55]

@Andreia38  Signed. Thanks for this.

[Abid61]

Hi everyone, yes that would be great