What is the ideal check-out time for your listing?

Paula
Community Manager
Community Manager
Port Moody, Canada

What is the ideal check-out time for your listing?

check out 2.jpg

 

Hello everyone! 😊

 

Check-in and check-out times are essential for providing our guests with an outstanding experience. In fact, some travelers choose our accommodations specifically because the timing aligns with their needs.

 

What check-out time do you offer? Are you flexible with this schedule? Have you made any adjustments based on guest feedback?

 

We’d love to hear your thoughts in the comments! What do you consider the best check-out time, and why?

 

Warm regards! 🦋

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103 Replies 103

Earlier I had 8am - 12 noon window which was uncomfortable since it takes a while for me to get to the property, and the rush hour in our city is usually till 9.30 - 10.00 in the mornings, so I set 10am to 12 where 12 o'clock is the default time. I think, in general, it should be 10 to 12.

Gabrielle466
Level 2
Plettenberg Bay, South Africa

10 am is ideal for us, but we are flexible if there are no bookings for that day. We have 8-10beds which make it difficult to change linen and make beds, and also clean the whole house, should guests arrive at 2pm check-in. In summertime 10am is never a problem, but wintertime we might want to change to 11am...

 

11am is ideal for the guest and the host. Adjustments can be made if there are no bookings on that day.

@Gabrielle466 It says in the listing, unless you've changed the format again without telling us. 11am. I've not had a booking in over 2 months, and I'm angry that Airbnb has done nothing to help me. 

Gabrielle466
Level 2
Plettenberg Bay, South Africa

@Ebet0 O my goodness, thank you for pointing it out. I'm a very new host and am just feeling my way forward. I will go and change according to my reasoning above. Thank you.

 

I've just checked - under my House rules - it states "before 10am" - where did you see 11am? maybe I've got it somewhere else too. Where do I look?

Gabrielle466_0-1728490571621.png

 

 

You have to search the edit page - it's in there somewhere

Gabrielle466
Level 2
Plettenberg Bay, South Africa

Thank you. I will check. Have a great day

Shelley159
Top Contributor
Stellenbosch, South Africa

@Gabrielle466 

As far as I know, 14h00 check-in and 10h00 check-out (year-round) are the norm in our country, so it seems you're well aligned.

I think things like daylight hours and local expectations factor in - It looks like many hosts in the northern hemisphere use 16h00 and 11h00, giving them an extra hour.

 

For me, the 10h00 check-out usually runs fairly smoothly, as you also said. But often guests want to arrive before 14h00 (which is strange, as our standard time is already earlier than most other countries?). It may be because we don't have a network of luggage drop facilities. I agree with you - it's hard to get everything done between 10h00 and 14h00.

The problem is that guests assess whether the place was clean and well prepared, regardless of whether they checked in early.

@Shelley159 

 

No matter how early your check-in is, there will be those who want to check-in even earlier. There are those who want to check-in at 1AM / 1:00 even. 

 

I just tell it like it is. If they are okay with the 6PM / 18:00 check-in then they book, otherwise not. Some even initially wanted say 10AM / 10:00 check-in, and after I said no they still ended up booking anyways. So it turns out the early check-in was not so necessary after all. 

 

We often allow early luggage drop-off though, and do sometimes allow early(ier) check-in when possible. The truth is, no one really wants to be at their Airbnb so early in the day. It's mostly just to do an early drop-off of their luggage. 

Gabrielle466
Level 2
Plettenberg Bay, South Africa

thank you, taking note of how you do it.

Gabrielle466
Level 2
Plettenberg Bay, South Africa

Thank you, you've helped me. Really appreciate all the contributions here.

Elvira255
Level 1
London, United Kingdom

I have 11am on my listing but tend to be flexible with my guests.

I block two days after each booking in my calendar so there's time to clean and prep while my guests don't feel unnecessary pressure to leave.

So far, the latest departure has been at 12pm.

Jane4673
Level 2
Beaminster, United Kingdom

We currently state a check out time of 11 am.  10 am would be better if other guests are arriving at 3 pm, as if would allow more time for cleaning etc.  We can be flexible with the timing if no other guests are booked in for the same day or the next day.

Jai1580
Level 2
Badsey, United Kingdom

standard 
10:00 check out 

16:00 check in

 

and we try to accommodate guest’s request when practical to do so. 

Jasmin114
Level 2
St George's, Grenada

My ideal check out time is 11:00 am. It gives housekeeping just enough time to ready the place in the case of a same day check out and check in